Thought leadership is a phrase that is overused in consulting. I first encountered it at the Forum Corporation as a...

The man was old. His skin was lined and brown like tooled leather. His clothes were worn but well mended. They now fit him...

The brothers were close in age, identical twins in fact, born two minutes apart. This was a source of pride and pain as the...

 “Tell me, what did you learn?” It was the last team meeting of my first consulting project. The team was entirely composed...

It isn’t oversimplifying to say content consultants provide answers to be implemented by their clients and process consultants ask questions to teach their clients how to find answers to implement.. . . the only thing these consultants have in common is that they have little use for each other.

Arthur D. Little and Frederick Winslow Taylor started two different streams of consulting that still exist today, content (Little) and process. (Taylor).