“Tell me, what did you learn?” It was the last team meeting of my first consulting project. The team was entirely composed...

It isn’t oversimplifying to say content consultants provide answers to be implemented by their clients and process consultants ask questions to teach their clients how to find answers to implement.. . . the only thing these consultants have in common is that they have little use for each other.

Arthur D. Little and Frederick Winslow Taylor started two different streams of consulting that still exist today, content (Little) and process. (Taylor).