Extending Labor Day

A Day to Celebrate Workers

It is Labor Day here in the United States and Canada today. We celebrate the contribution of workers to the general well being of the economy and the development of the world.  

Labor Day was founded today by the New York Central Labor union in 1884. Much of the rest of the world celebrates workers on May first, May Day, to commemorate the Chicago Haymarket riots in 1986. The Second International Conference (of socialists) named May 1 International Workers Day in 1889, capitalizing on the ancient May day/ Beltane/ holiday of dancing round the maypole with the flower crowned Queen of May.

The US and Canada declined to follow a world holiday aligned with socialists and pagans – really?

My father and grandfather were union men, members of the ITU, the International Typographers Union, printers, newspapermen with “printers ink in their veins.” The ITU was one of Americas first labor Unions strong proponents of the 48-hour work week in 1897 and the 40-hour work week in the 1930s. It was one of the first unions to allow women membership (1869).

Labor Unions and Me

My grandfather learned the linotype machine  a mechanized hot metal typesetting machine, in the  in the late nineteenth century machine and probably joined the ITU in Milwaukee. Milwaukee proved to cold for his wife, my grandmother and so Harry moved the family to Florida in 1912 when my father was eight. His linotype skills were his ticket to a job. Ultimately he founded Culler Printing in Lakeland Florida.

I’m not sure when my father Ray learned the linotype or joined the ITU, but those skills were his ticket to a job at the Boston Herald Traveler in 1944 when  he sold Culler Printing because “we just couldn’t get help. Printing was still a male trade and all the men who weren’t drunks were in the war.”

 My first experience with unions were when I was thirteen. My father took me to then Herald Traveler on a Saturday to “show up” for contract labor to help get the Sunday Papers on the trucks. I was hired because my father was a union guys.

My job was to move a hand truck to a red line near the press area across the loading doc to a yellow line at the edge of the loading dock a distance of about thirty feet. Everything went great till the morning coffee break. All work stopped.

Well, I didn’t drink coffee then so I went looking for something to do. There were many stacks of papers in the area next to the presses that just hadn’t been put on the red line yet, so off I went with my hand truck and picked up a bunch of them and ran across to the edge of the loading dock. There wasn’t anybody at the yellow line so I just rolled the cart onto the truck and stacked the papers. I didn’t hear the whistle, and was well on my way to my third stack when someone grabbed me. I heard the foreman say to a phone “Culler, you better get down here and talk to your boy.”

“ Alan the red line is the Pressman Union’s line and the yellow Line is the Teamsters line. In the middle is a free zone to be worked by other unions. You can’t cross those lines because you are taking work away from other unions.”

“That’s dumb!”

“It may seem dumb, but those are the work rules and you have to follow them.” I don’t remember if they let me finish out the day, but it was clear that I would never be invited back.

So my opinion of unions started with this somewhat negative personal experience. I don’t remember when, but I remember I was married, so post 1969, but hadn’t gone to business school yet (1979), I went with my father to an ITU meeting, probably a local for the newspaper, or perhaps a Boston local. My father was concerned. His wife was a computer programmer and he had seen some computer typesetting machines.

He spoke passionately, starting with a little history about moveable type, and the invention of the linotype and what changed. He said his wife worked in computer programming and ‘computers were coming to setting type” and the “union could either get out ahead of it or we won’t have jobs or a union anymore.”

His union brothers laughed at him.

“Come on, Reb!” His southern accent never left him. “Come on, no computer is ever gonna replicate the human eye in terms of line justification. You know how long it took you to learn that.” Some even made some crude jokes about my mother and her profession. Ray was steamed but he didn’t lose his temper. He just kept trying to make his case till the gavel came down.

It was just a few years later when the newspaper composing room linotype machines were silent and newspaper writers typed directly into computers. That didn’t help my view of unions much either.

Then I went to business school during the Thatcher years and entered the political orientation period that mother of my children calls “somewhere to the right of Genghis Khan.”

After this conservative swing I had a discussion with my father. By this time, computers had displaced the linotype and the ITU was defunct along with my father’s pension. I was ranting against unions when Dad interrupted me, “You may be right, Alan. Unions may have outlived their usefulness, but we have unions in this country because management was killing workers.”

“Come on Dad, you’re exaggerating. “ I said though I had studied enough history to know he was right.

“No! Workers died from unsafe machinery, unsafe chemical use, unsafe railcars. Every piece of worker safety legislation unions pushed for over the protests of management and owners. They are the reasons we don’t have child labor. They are the reasons that workers don’t work those 100 hour weeks that that consulting firm has you working.”

He shut me up and over time my view of unions has become more sanguine.

The thing that turned me around completely was a project at a food manufacturer. It was a cost cutting exercise where we tried to engage the workforce to find ways to save money. It was a union shop but the union was under threat because as workers left or retired they were replaced with contractors, who earned three quarters the hourly rate of union workers and were limited to twenty-five hours. They were paid no benefits, no healthcare, no pension, no paid sick leave or vacation. This was the 1980s.

It was an older workforce. Many were retiring, and so because of the contract worker strategy, the union was approaching the fifty percent breakpoint where the union contract would be broken.

Here I was facilitating “quality circles” to reduce cost by cutting maintenance and inventory levels and reducing waste. The news broke that the CEO, Mr. O. had just received a thirty-seven million dollar bonus.

Our project was called Focus On Productivity, but that day it became known as Fatten O’s Paycheck. There was a strike and a lot of ugliness around it. Our project was cancelled and the union was decertified for a time. They have since been reinstated.

What turned me around was the vitriol I saw on the part of “management,”  first line- supervisors, and middle management, ad ministrative staff that didn’t have some of the same benefits and were working ridiculous hours and could have used an organization negotiating on their behalf. These folks sounded like what I imagined the Pinkertons who broke the Homestead strike wood sound like. They called their neighbors names. In one case, I watched a secretary spit of workers in a picket line and call them communists.

So Thank You!

So I changed my view on unions and on Labor Day I say thank you for:

  • Minimum wage laws
  • Child labor laws
  • Safety regulation
  • Shorter work days and weeks
  • Benefits like paid sick leave, paid vacation and holidays, overtime, health and welfare insurance.
  • Pregnancy and parental leave

And many other benefits that make working life less onerous. That and the work they do.

A friend who works in private equity said to me. “Labor Day? Is there a Capital Day?”

“Yep,” I said.  “It’s called Every Day!”

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A Friday Some Years Ago:

9:00. Phone rings.

“Hello? Oh, Hi Ken…”

12:00 noon. Phone rings.

“Hi Ken, what’s up?”

4:45 p.m. Phone rings.

“Hi Ken… Say Ken, Are you checking on me?”

“Well, actually, yeah. When I work from home I only get about two hours of work done all day. What with the kids and the dog, trying to work from the kitchen counter, and the TV, and computer games. It’s very distracting. We pay you quite a lot and I was just trying to see if you are actually working.”

“OK, Ken, I get it. But I’m in my office on the second floor of my house. It has a desk, phone, files and computer. There’s no TV. I have no games on my computer. My kids are grown and don’t live with me. The dog is old and goes out before work and after. Besides Ken, I only charge you when I’m actually working. We can review the training I wrote today if you’d like.”

“Well, I’m headed home; can you email it?”

“Sure.”

My client was new to the job and he had inherited a consulting team. To him it was easy to see us working when we were on site, but given his personal experience working from home, he couldn’t imagine us working productively on Friday, when we weren’t on site.

In fact, for certain kinds of head-down individual work, I got a great deal more done on Fridays than I did during the week, when I had to attend meetings with clients and build commitment to change. However, I understood that many managers in offices shared Ken’s experience and the concerns that arose from it.

Then Came Covid

Durin the coronavirus pandemic, workers in factories, healthcare, first responders, retail, and food service risked their lives and office workers learned to be productive “working from home.” Office productivity didn’t suffer as expected and office workers liked the flexibility, the lack of wasted commuting time, and not wearing pants on Zoom calls.

I retired in 2018, so this really didn’t affect me directly. I heard about it from my kids. One time consulting colleagues called to ask how I worked as an independent consultant. People asked about my home office and what the IRS required to deduct the set-up of a home office, (dedicated space, documented use, and expense receipts). I started to see jobs advertised as “remote,” or “hybrid.”

Some people figured out they could work from anywhere and you saw magazine articles of people working from the deck of their beach house. I was always jealous of that because I didn’t have a beach house.

Some people complained about the isolation of Covid-time. As the pandemic died down, some people reminisced about standing on balconies of city apartments banging pots in support of first responders and healthcare workers. Covid was something that affected us all, a unifier after a time of division.

Then Covid was (finally) over

Well, not really over. Covid is still around. We’re just done with it, over it; Covid is so four years ago. For the last four years, there has been a discussion building.

“OK everybody, it’s time to return to work.”

That one pissed off all those workers in factories, healthcare, first responders, retail, and food service who risked their lives.

“We never stopped working.”

So R-T-W became R-T-O, “return to office.”

Some were enthusiastic; some were less so. Sure, there would be less isolation, but more colds and flu (and Covid whispered the risk averse). And then there is wasted commute time. And then there is the flexibility of working when I want. And then there is the fact that I don’t have to stay late because Mary bent my ear about her mom, and Ted just had to relive the highlights of the big game, etc.

“OK, well, what about two days per week?”

“Maybe.”

“Three?”

“I don’t know.”

It’s been a long four years.

This conversation has been slowly accelerating. I must admit that, Boomer dinosaur that I am, I wasn’t particularly won over by the Gen X, Y, Z, Alpha whines about commuting costs and cleaning bills for the pants they would now have to wear. I also thought that some workers were being clearly unreasonable in their demands.

My nephew runs a retail food business and told me about job applicants who asked if they could “do the retail floor job remotely.” Some jobs require face time.

Culture is built by being together. Teams function best if they actually know each other. I began to hypothesize that introverts would want to work at home but extraverts would want to return to the office. It turns out there is no evidence of that.

I have had more and more conversations recently with office workers, people I respect for their intelligence and projected competence, who say, “If they insist on 5-days-in-office, I will leave.” Or “OK, I’ll come in for 9:00 and leave at 5:00, but there is no working till 7:00 and no calls on nights and weekends.”

There have been some famous CEOs who have gone public “R-T-O or else!” At a recent cookout, huddling under a canopy during an inconvenient downpour, I was engaged in conversation with the manager of administration for the board of directors at a money center bank.

“My CEO is friends with another CEO who has drawn a very public line in the sand, but my colleagues, my boss and three quarters of my staff will walk if he enforces the RTO mandate. Most of the board are off site and 90% of my work is email and phone. I have to be here for board meetings and two or three days a week is reasonable. Five is a hard “No!”

I began to think that managers, even CEOs, who insisted on a 5-day RTO mandate, might be driven by their own convenience  ̶  “I want to turn around an give someone a job directly. I don’t want to find out they’re ‘shirking from home’ and have to call them.”

Then, in today’s New York Times, I came upon an article by Adam Grant, et al, at the Wharton Business School, that quotes research, that demonstrates that:

“ One: Return-to-office mandates don’t increase profits by weeding out people who lack commitment. They motivate the most talented people to jump ship. Two: As long as people are together for half the week, remote work isn’t isolating. And three: Hybrid work isn’t bad for performance, innovation or connection. “

Grant et al go on to describe how adamant RTO mandates are most often pushed by narcissistic managers that require constant attention, as demonstrated by the size of their pay packages, offices, and their photos in the annual reports.

So where does that leave RTO?

It depends. There are clearly some jobs that require presence, just like first responders, and retail workers, if your job has a face to the public, well, you gotta face the public. If your job has more individual than team work, you might have more of an argument for remote or hybrid work.

If you are a manager, who just can’t get over the fact that, “Hey, I got up every day and went into the office. I sucked up to my manager and now its my turn,” then maybe look in a mirror. Get over yourself, and see how you can lead change three days a week or on Zoom without any pants.

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1 Comment

  1. David Ford

    It seems (sadly) that there are some who feel it is ok to elevate themselves at the expense of others. Perhaps it is human nature. That said, there needs to be balance between workers and corporate leadership. If either one becomes all powerful, the business will ultimately fail. I think it is unconscionable that senior leadership is, many times, rewarded with the so-called golden parachute when they are fired or the company goes under. Quite frankly, they should be made to feel some pain as well…

    Reply

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