First Glimpses of Servant Leadership: Ed Hoxie

Campfire to Boy Scouts

At my mother’s funeral I started my eulogy saying, “Hi I’m Alan Culler, Nan’s son and I was a Campfire Girl.” I went on to describe how my sisters were both active in Campfire Girls and Mom was a Campfire Leader and we didn’t have money for a babysitter so I went to Campfire Girl meetings till I was six or seven. I learned all the songs, and the recitations. I remember Wo-He-Lo, work -health-love, and as my mother was passing I led my sisters in “She’ll be coming ‘round the mountain (when she comes).” I think she liked that.

Then came Cub Scouts and I think Mom started out as a leader and decided it was too much with the Campfire meetings and the fact that she was going back to work. Probably dealing with ten eight-year-old boys was a little much too. I remember being extra proud of those blue uniforms with the yellow neck scarf with the bright brass clasp with the embossed wolf on it. I wore mine to school on meeting days because it was half a mile to the Den Mother’s house and  in the opposite direction from home. I remember walking because we weren’t allowed to ride bikes to school after some kid’s bike was stolen. (Why didn’t they just require locks?) So I wore my uniform to school and just took the ribbing from the kids and the teachers. I was that proud.

I don’t remember much about Cub Scouts, except always having to wash Elmer’s glue off my uniform and finishing the pledge with “ . . . and to obey the Pack Law.” I don’t think I knew what the Pack Law was -something to do with wolves and really “neat” being “cool” came later,  as did “wick-ed” and “wick-ed awesome”. When I was eight good things were “neat” or “neat-o.”

I stayed in Cub Scouts till I was eleven when “I could hardly wait”: to join Boy Scouts.

Boy Scouts was no longer a neighborhood thing. There were boys in Troop 172 from all over town. We met in the basement of the Congregationalist Church in the center next to the green.

Fifty or sixty eleven to fifteen year old boys is a management challenge. The organization structure was a little military. Scout Master Mr. Hoxie, had the Dad Council. We called them by Dad and their last name Dad O’Brien, Dad Hagman, etc. I know that Mr. Hoxie’s first name was Ed because the Dads used first names.

The boys were organized into platoons of ten with one of the boys named as platoon leader. The first leadership task I observed platoon leaders attempt was getting the group quiet for announcements and maintaining order during fire drills. When asked to by one of the adults a platoon leader simply raised his right hand with the three fingers used for the scout salute. It took a while at first, but we all shut up. The first ones to notice elbowing their noisy platoon mates in the ribs to be quiet.

We lined up in lines by platoons. We practiced some marching because we marched in parades on Patriots day (April 19) and the fourth of July. (Cub Scouts marched in the Patriots day Parade too, but you can imagine what that was light.)

At every weekly meeting there was a presenting of the colors, reciting the Pledge of Allegiance, and singing “My Country ‘Tis of Thee.” (The National  anthem was determined too hard for young boys. We also played games, tug of war, Red Rover, a kickball version of baseball, and dodgeball.

There were activities on weekends, day hikes and overnight hikes in spring summer, fall and winter (Yep sleeping in your sleeping bag outside on a pine Bough bed in two feet of snow in the White Mountains of New Hampshire). Sometimes fathers went along. My dad declined the honor of attending the Eskimo hike.

Mr. Hoxie

Ed Hoxie was an interesting man. He wore what I’d describe today as techie-retro glasses, black plastic top of the frame and ear-pieces, wide ‘U’ shaped lenses held by chrome metal rims and nose band. Hoxie smoked a pipe when we were outside and wore a Scottish Tam Black with a red and white checked band. Troop 172 ultimately had over one hundred boys in it (Baby Boom Generation) and he knew everyone by name and usually something about them to start a conversation. He may have had a boy in scouting at one time, but not in the Troop when I was in it. He was a little older than most of the Troop 172 dads, not as old as my dad, who’d had me at age forty-four, but almost.

He was not very tall maybe 5’8” or less. He had a quiet presence. The Dads on the council did most of the day to day management of the boys. Hoxie chaired the council and floated around, having one-on-one conversations with individual boys, giving a word of encouragement here and there. During breaks in the action you’d see him with a small group of boys talking..

We always announced boys who achieved a rank or got a merit badge. When that happened the Dad in charge of your platoon sent you up to the front to shake Mr. Hoxie’s hand. When I got my cooking merit badge, he said

“Alan I’m not sure I believe this; I saw how you cooked bacon and eggs on the Eskimo. If your mother had served you that you might not have eaten it, but it says here you made a stew and bread over a campfire, didn’t burn it, and it was actually pretty good. Everybody can improve. Let’s hear it for Alan”

There was some laughter at my expense, but the encouragement and the applause felt shirt button-popping good.

Hoxie was a quiet man. He rarely raised his voice. Most of the other dads did the discipline, broke up the push fights that always happened with boys that age. Once there was a real bad fight brewing, pushing had moved to fists raised, and punches swung. Boys had circled up and were cheering one or the other combatant on.

Somehow Mr. Hoxie was in the middle of the circle. No one saw him come in. In his low voice he called each of the boys names. First one dropped his hands. The other boy wasn’t ready to stop fighting and reflexively started to push Mr. Hoxie away when he lightly reached out to touch his shoulder. The collective gasp from the ring of boys quickly made the boy drop his hands and mumble “Sorry Mr, Hoxie.”

He took both boys away for “a talk.” We thought they’d get thrown out. “Naw, he just had both of us explain what the beef was and we had to listen to each other without interrupting. It seemed like a dumb fight when you said it out loud. Then he made us shake.”

Ed Hoxie played a six string flattop guitar performing and having sing-alongs at campfires at Jamborees and camping trips. I still remember that he introduced me to the songs of Tom Lehrer, like the Hunting Song:

“There are ten stuffed heads in my trophy room right now, two game wardens, seven hunters and a pure-bred Guernsey cow.”

I didn’t realize it then, but Ed Hoxie was my first glimpse of a servant leader. He cared for people and encouraged them. I still remember when I made first class rank. Publicly he joked that I’d come a long way from Tenderfoot and shook my hand. I was promoted to platoon leader. My big task was to keep people lined up and quiet for fire drills.

Hoxie made more of the role, talking about the responsibility for safety and the first eyes on a problem with any of the boys. He encouraged me not to yell, but to be an role model:

”People don’t follow your voice prints, they follow your footprints. . .

and don’t be afraid to ask for help. . .

You can do anything alone except build character.”

This was more than sixty years ago. I’ve written these words down before. I said the first in leadership training dozens, scores, maybe a hundred times. I’ve just remembered the man who dark brown eyes were locked on mine when I heard it for the first time. Servant leader, Boy Scout Troop 172 Scoutmaster Mr. Ed Hoxie.

Please join the conversation by leaving a comment below.

If you enjoyed my writing, please click the button below to subscribe to receive 1-2 posts per week, no ads, no affiliate links and I will never sell, trade or otherwise distribute your information. You can unsubscribe at any time by clicking unsubscribe on the email.

A Friday Some Years Ago:

9:00. Phone rings.

“Hello? Oh, Hi Ken…”

12:00 noon. Phone rings.

“Hi Ken, what’s up?”

4:45 p.m. Phone rings.

“Hi Ken… Say Ken, Are you checking on me?”

“Well, actually, yeah. When I work from home I only get about two hours of work done all day. What with the kids and the dog, trying to work from the kitchen counter, and the TV, and computer games. It’s very distracting. We pay you quite a lot and I was just trying to see if you are actually working.”

“OK, Ken, I get it. But I’m in my office on the second floor of my house. It has a desk, phone, files and computer. There’s no TV. I have no games on my computer. My kids are grown and don’t live with me. The dog is old and goes out before work and after. Besides Ken, I only charge you when I’m actually working. We can review the training I wrote today if you’d like.”

“Well, I’m headed home; can you email it?”

“Sure.”

My client was new to the job and he had inherited a consulting team. To him it was easy to see us working when we were on site, but given his personal experience working from home, he couldn’t imagine us working productively on Friday, when we weren’t on site.

In fact, for certain kinds of head-down individual work, I got a great deal more done on Fridays than I did during the week, when I had to attend meetings with clients and build commitment to change. However, I understood that many managers in offices shared Ken’s experience and the concerns that arose from it.

Then Came Covid

Durin the coronavirus pandemic, workers in factories, healthcare, first responders, retail, and food service risked their lives and office workers learned to be productive “working from home.” Office productivity didn’t suffer as expected and office workers liked the flexibility, the lack of wasted commuting time, and not wearing pants on Zoom calls.

I retired in 2018, so this really didn’t affect me directly. I heard about it from my kids. One time consulting colleagues called to ask how I worked as an independent consultant. People asked about my home office and what the IRS required to deduct the set-up of a home office, (dedicated space, documented use, and expense receipts). I started to see jobs advertised as “remote,” or “hybrid.”

Some people figured out they could work from anywhere and you saw magazine articles of people working from the deck of their beach house. I was always jealous of that because I didn’t have a beach house.

Some people complained about the isolation of Covid-time. As the pandemic died down, some people reminisced about standing on balconies of city apartments banging pots in support of first responders and healthcare workers. Covid was something that affected us all, a unifier after a time of division.

Then Covid was (finally) over

Well, not really over. Covid is still around. We’re just done with it, over it; Covid is so four years ago. For the last four years, there has been a discussion building.

“OK everybody, it’s time to return to work.”

That one pissed off all those workers in factories, healthcare, first responders, retail, and food service who risked their lives.

“We never stopped working.”

So R-T-W became R-T-O, “return to office.”

Some were enthusiastic; some were less so. Sure, there would be less isolation, but more colds and flu (and Covid whispered the risk averse). And then there is wasted commute time. And then there is the flexibility of working when I want. And then there is the fact that I don’t have to stay late because Mary bent my ear about her mom, and Ted just had to relive the highlights of the big game, etc.

“OK, well, what about two days per week?”

“Maybe.”

“Three?”

“I don’t know.”

It’s been a long four years.

This conversation has been slowly accelerating. I must admit that, Boomer dinosaur that I am, I wasn’t particularly won over by the Gen X, Y, Z, Alpha whines about commuting costs and cleaning bills for the pants they would now have to wear. I also thought that some workers were being clearly unreasonable in their demands.

My nephew runs a retail food business and told me about job applicants who asked if they could “do the retail floor job remotely.” Some jobs require face time.

Culture is built by being together. Teams function best if they actually know each other. I began to hypothesize that introverts would want to work at home but extraverts would want to return to the office. It turns out there is no evidence of that.

I have had more and more conversations recently with office workers, people I respect for their intelligence and projected competence, who say, “If they insist on 5-days-in-office, I will leave.” Or “OK, I’ll come in for 9:00 and leave at 5:00, but there is no working till 7:00 and no calls on nights and weekends.”

There have been some famous CEOs who have gone public “R-T-O or else!” At a recent cookout, huddling under a canopy during an inconvenient downpour, I was engaged in conversation with the manager of administration for the board of directors at a money center bank.

“My CEO is friends with another CEO who has drawn a very public line in the sand, but my colleagues, my boss and three quarters of my staff will walk if he enforces the RTO mandate. Most of the board are off site and 90% of my work is email and phone. I have to be here for board meetings and two or three days a week is reasonable. Five is a hard “No!”

I began to think that managers, even CEOs, who insisted on a 5-day RTO mandate, might be driven by their own convenience  ̶  “I want to turn around an give someone a job directly. I don’t want to find out they’re ‘shirking from home’ and have to call them.”

Then, in today’s New York Times, I came upon an article by Adam Grant, et al, at the Wharton Business School, that quotes research, that demonstrates that:

“ One: Return-to-office mandates don’t increase profits by weeding out people who lack commitment. They motivate the most talented people to jump ship. Two: As long as people are together for half the week, remote work isn’t isolating. And three: Hybrid work isn’t bad for performance, innovation or connection. “

Grant et al go on to describe how adamant RTO mandates are most often pushed by narcissistic managers that require constant attention, as demonstrated by the size of their pay packages, offices, and their photos in the annual reports.

So where does that leave RTO?

It depends. There are clearly some jobs that require presence, just like first responders, and retail workers, if your job has a face to the public, well, you gotta face the public. If your job has more individual than team work, you might have more of an argument for remote or hybrid work.

If you are a manager, who just can’t get over the fact that, “Hey, I got up every day and went into the office. I sucked up to my manager and now its my turn,” then maybe look in a mirror. Get over yourself, and see how you can lead change three days a week or on Zoom without any pants.

You may also like. . .

Sacrifice

Sacrifice

My Memorial Day verse was not published the first time I tried, seems I’m cursed by technology’s worst. Here’s hoping this remembrance burst makes it now.

read more

Please contribute your thoughts in a comment. The author will be notified, but may not respond to every comment. The site reserves the right to delete comments it deems off topic, offensive, or spam.

2 Comments

  1. Bob Musial

    I’m guessing it’s because we are the same age, and may have somewhat similar backgrounds. But, this story is another with which I can relate. While I was never a Cub Scout, I was a Boy Scout. It’s where I learned a lot about myself. It’s also where I learned to smoke (rolled up corn silk obtained from a field in a nearby a farm during a campout). It’s where I learned about the fundamental elements pertaining to the female anatomy from “Tony.” Who always seemed to know about a lot of stuff in general.

    I believe the lessons learned in Boy Scouts helped me later in life at Basic Training. It was the whole “Be Prepared” thing.

    My Scout Dads where similar. Just a bunch of nice guys who wanted to help their kids and other kids to do and be their best.

    Like yours, my Troop also had a fair number of boys and we all got to know one another well. Many of us went to junior high and high school together. In fact, whenever my wife and her friends from high school get together and talk about guys from high school, it always seems that I chime in with , “Oh yeah, he and I were in Boy Scouts together.” Over the years it’s become sort of a joke. My wife will say a name, followed by, “I guess you were in Boy Scouts together?” 99% of the time, the answer will be . . . “yes.”

    I can also relate to your “servant leader” remark and Mr. Hoxie. The Scout Dads in my Troop followed the same path and set the same examples.

    Lastly, the Scout Oath and the Scout Law made an impression on me. Still do.

    To say my experience in the Boy Scouts was good, would be an understatement.

    Reply
    • Alan Culler

      Thanks for your comment, Bob.

      Boy Scouts were pretty cool. I went to Boy Scout camp during a couple of summers.By age 13 I had pretty much had all I could take of Boy Scouts or so I thought with the chip-on-my-shoulder stupidity of my teenage years.

      At fourteen I joined DeMolay, in which I was pretty active up to the point when I was cast in a musical sponsored by the Rainbow girls. Rehearsals for the DeMolay championship ritual team conflicted with the rehearsals for Carousel, where I was cast as Billy Bigelow, the male lead. The head of the ritual team flexed his muscles and said if any of HIS ritual team was going to Carousel rehearsals instead of the State Champion ritual team rehearsals then he could leave right then. I left. Chip-on-the-shpoulder-Alan never did well with ultimatums.

      Perhaps all of our experience wasn’t dead similar, Bob. I never went to Basic Training for example. But we did live through the same time so there has to be some overlap.😉

      Reply

Submit a Comment

Your email address will not be published. Required fields are marked *