
All Archived Blog Posts
Consulting
Consulting Ain’t Easy
One morning at Heathrow “Chris wants to do something for the cabin crew.” “Sure, easy, I’ll go talk to him.” It was 1985. I was the project manager in the near final stages of the British Airways Managing People First Programme, (MPF), a one-week long, custom...
Recession Consulting
Recession coming! Oh, No! I wondered recently at the effect that the dreaded ‘R’ word has on me even now in my retirement. My parents lived through the Great Depression. My father saved, reconditioned, and reused electric motors from discarded refrigerators and...
Oops and OS#!T: Consulting Failure Modes
I survived a life career in consulting without being murdered by clients or colleagues. That isn’t to say I made no mistakes, nor suffered no injuries, just that I learned quickly enough to recover, if not on that project then on the next. These days, in comfortable...
Client Bashing? Stop.
“Can you believe how stupid?” “I know. You’d think they’d see the obvious . . .” I was in a small group of twenty-something consultants complaining about our client. I’m embarrassed to say I was in my fifties, but I was joining in. Suddenly a founding partner of the...
Untangling the Mess
He was introduced to us as “Charley, an old-time key logger,” an introduction that seem to both amuse and annoy him. “Thanks, I guess, Carol, Did you really have to put in the “old-time” bit? These folks can see I’m old just by looking at me.” “Oh, sorry Charley,”...
Humbling and Gratifying
It has been almost one year since I published Traveling the Consulting Road: Career Wisdom for New Consultants, Candidates, and Their Mentors. This year has been gratifying and humbling. It has been gratifying because a significant number of people have bought the...
The Grateful Consultant
It is almost Thanksgiving. At our house we all sit around the turkey, for those who partake, and four-cheese mac-n-cheese for those who don’t, and say one thing we are each genuinely grateful for. Saying just one thing often precludes career stuff, I mean it doesn’t...
Strategy: It’s the Thought that Counts
I wrote a book on consulting. I am writing another book on leading change. This quote by Dwight D. Eisenhower is in both books. "In planning for battle, I have always found that plans are useless, but planning is indispensable" This quote is attributed to Eisenhower...
Trivial and Non-trivial Consulting Skills
“I forgot how to pack!” My wife and I don’t travel as much as I imagined we would when I retired in 2018. Part of that is on me. I travelled for a living for almost forty years and the last thing I was interested in was another trip on an airplane or another night...
Going Independent Redux: Avoiding 5 Bone-Headed Mistakes
I chose to become an independent consultant twice in my lifetime consulting career. I must have liked it because I was independent in various forms for twenty-three of my thirty-seven years in the field. The first time my boss gave me the opportunity to go on contract...
Five Things to Think About Before You Become Independent Consultant
“I know. I’ll become an independent consultant.” Consultants, corporate staff people, or executives came to this career epiphany before asking my advice. I gave them these five things to think about. #1 Why? The first question I asked was “Why?” because it helped me...
Consultant-osis and Change-itis
“Consultant, eh? Good money for old rope!” It was my first day on-site, at my first consulting project. I was still in business school. Angus, this sixty-year-old Cheshire truck manufacturing manager was communicating his experience with consultants. I wasn’t...
Finding Clients
Sell is a four-letter word Salespeople get a bad rap. The salesperson stereotype, is a gladhanding mental lightweight with a “smile and a shoeshine,” the “gift of gab” and questionable ethics, who can talk anyone into anything, “sell a cape to Superman, hay to a...
Consulting: Changed and Changing
In the beginning I started as a consultant in 1980. I retired from consulting in 2018, a lifer in the industry. To say the consulting industry changed a lot during my career is quite an understatement Consulting always involves change- new customer needs, new...
Life After Consulting
Timing! A few weeks ago I wrote “Arriving for the Break,” wherein I poke fun at my way of being in the world, which might be called, ”contrarian temporal synchronicity,” arriving when the band goes on break, buying high and selling low as my investment strategy, and...
Hello Mid-Career Consultants
You know who you are. You decided to become a consultant for a good reason. Maybe you liked business, loved problem-solving and were good at the analytics. Maybe you were freaked out by how much to had to borrow to get the degree that was your ticket to consulting....
What Do Consultants Know, Anyway?
“What? Me Worry?” Consultants, especially young consultants, take some stick from time to time. There are consultant jokes. There is some under-the-breath name calling. It is all born of envy. It isn’t easy work for a company for ten years and watch the company hire a...
What’s Up with Consultant Jokes?
Consultants don’t do anything In the video, a man dressed in athletic shorts stands on a train platform. He puts chalk on his hands and limbers up. As a train approaches the station, he positions himself next to the train track reaching out to slow the train to a...
Consultants Are Everywhere *
In 1991 I wrote about how I was continually amazed at the ubiquity of consulting and how I found it in the most unexpected situations. My hair cutter then was an unusual man, a dark-skinned Mediterranean, a guy’s guy, a salesman, a dealmaker, quick with a joke or a...
eBook Intro Deal
Until January 9th the eBook is available to subscribers, reviewers and friends for $1.99, the lowest price Amazon would let me set. Click Here And now some expressed and much deserved gratitude: Acknowledgements: Traveling the Consulting Road In my life, I have had...
Coming Soon
Consulting Wisdom from Unusual Places Is Consulting Wisdom an Oxymoron? Hey Newbie, Listen up! So You Want to be a Consultant? Traveling the Consulting Road. Almost six years ago I retired from consulting after thirty-seven years and I hatched a plan. I would write...
Paradigms, Stereotypes and Mental Models
You know who you are. You decided to become a consultant for a good reason. Maybe you liked business, loved problem-solving and were good at the analytics. Maybe you were freaked out by how much to had to borrow to get the degree that was your ticket to consulting....
Consulting and the Standing ‘O’
The Firm Off-Site I think it was at the end of our first year, a new start-up consultancy with one ”famous” founder and his two founding partners, and by this point twenty people total. We’d had a good year; some very large clients had hired us and we’d hired many...
Who is Your Client?
The Company, CEO, Division Head, Shareholders, Workers, Humanity? “Who is the client? Are you kidding me? It’s the person who hired us, the person who will pay us or not pay if you don’t do your job!” The newbie who asked this wasn’t being a smart-aleck. The project...
Will AI Replace Consultants?
The Ancient Late Adopter speaks Let us be clear, I am old. I started as a consultant in 1980; I retired as a consultant five years ago. Most of what I write about consulting comes from those thirty-seven years. I look back over my career and try to extract lessons...
Voice of the Customer? Huh?
Improvement and Innovation Over my thirty-seven years as a change consultant, I worked on a lot of improvement and innovation projects. These are similar but different methodologies. The people who work on these methodologies tend to focus on the differences....
Consulting Career Choices
Two roads diverged . . . Perhaps you read “The Road Not Taken” in school. “Two roads diverged in a yellow wood and I --- I took the one less travelled by and that has made all the difference.” My English teacher told me this was about Robert Frost’s choice to...
Stop Being “Helpful!”
The fallacy of values-based consulting “Wait. What?” My regular readers should be forgiven for their cognitive dissonance. I have written often about my consulting values: Be authentic Be helpful Stay focused on results, I have even suggested that all consultants...
Learning from Consultant Jokes
“I don’t get no respect, y’know what I mean.” “You know the definition of a consultant?” I was at a wedding dinner and the question came from another friend of the father of the bride. I had retired recently, but this entrepreneur didn’t accept that as the answer to...
Ancient Trusted Advisor Tales
Everybody wants to be a star My brother-in-law was an English teacher before he went to the University of Virginia’s Darden School of Business for his MBA. He was hired by Cooper’s & Lybrand as a consultant. He soon went to Indonesia putting a management...
Consulting, A Young Person’s Game?
Consulting, a good start. Consulting is an early career choice that allows smart, resourceful people who have mastered sounding confident to find responsibility beyond that available in other industries. Consulting firms recruit from top undergraduate universities,...
Coaching Skills for Consultants
“I’m a consultant, not a coach!” He said this with a sneer dripping off the word coach that you could smell across the room. The problem was we were not really hired as consultants, at least not as he was defining a consultant. We were hired to teach a client coaches...
The Kerent and the Wisemen
A problem . . . It was the time before the coming of scribes, when history’s wisdom was held in memory and sung in rhyme. Then wisemen travelled the land trading their wisdom for food, lodging and coin. It was a time of tribes and small landholdings with crops and...
Too Much Presenting
-“The deck is the product.” “No, No. the deck isn’t the product. The change, the result is the product. The deck is just a tool to help us get there.” This was a real conversation that encapsulates the difference between content consultants, who proide answers, and...
“Permission Not to Client-Bash?”
“Can you believe how stupid?” A group of young consultants were standing in our office. I was a part of that group though I was considerably more senior. The “kids” were complaining about people who worked for our client and I am ashamed to say I was joining in. “Can...
Yeomen (Managing consulting teams and clients)
I got promoted. Now what? Imagine for a moment that your consulting career is progressing and you have been promoted. First, congratulations! In order to get promoted in consulting you must deliver quality results on-time-on-budget. If you were an analyst confined to...
Why do companies hire consultants?
Why are we here? If you are a consultant arriving on client site for the first time this is a good question to consider. This isn’t existential introspection, but rather seeking an understanding of why the client hired you to ensure you solve the problem you are asked...
Trajectory of a Consulting Career
From the age of six? “And what you want to be when you grow up,” said the lady with blue hair, pinching my cheek. I don’t know anyone who at six years old was asked this question and answered “Golly, gee, I want to be a management consultant!” Some people first think...
So You Wanna Be a Consultant?
Who wants to be a consultant? I don’t know of any six-year-olds who say, “I want to be a management consultant when I grow up.” Even the children of management consultants who watch their parent leave Sunday night only to come home in time to tuck them in Friday night...
OK Newbie, Listen Up!
New Job? In Consulting? This is advice for new management consultants, but those starting off in other jobs might get some value from it too. To be clear, most of this advice is stuff I didn’t do myself. I was completely clueless for most of my working life, behind...
Two Way Mirror: Beyond Finger Pointing
Resolving Intergroup Conflict As occasionally hired as a referee. Two groups were at loggerheads, “Could you please resolve the conflict.” More frequently conflict arose during a change project. My approach was to interview people on both sides and bring the combined...
Ten Favorite Questions of a Process Consultant
Process consultants ask questions Content consultants, experts provide answers. They assume the client knows what he is asking and knows what to do with the information. Process consultants ask questions. Their mission is to help the client understand the problem,...
How to “Feel” CI in 30 Minutes?
Some Just “Don’t Get Continuous Improvement (CI)” I was always dumfounded. I used to say “Continuous Improvement (CI) isn’t rocket science; it just takes a little discipline.” Then a solid fuels scientist told me how “hard” CI was for him. I began to realize that...
To Framework or Not to Framework
That is the question Frameworks, models, matrixes, and matrices (and yes, both plural forms of matrix are correct) are favorite tools of consultants. They are used in strategy, marketing, operations, finance, and change, in fact, all consulting disciplines, to...
Is Consulting a Real Job?
"Consultant for thirty-seven years? What? You couldn’t find a real job?” Bada bing. I was at a wedding yelling to be heard over the band’s bass, turned to teeth-rattling volume. “You know what the definition of a consultant is?” Shouted this friend of the bride’s...
Demystifying Strategy for Consulting Newbies
Strategy consulting has a golden aura. Strategy consulting has a glow, a mystique, and definitely prestige for most new entrants to consulting. If we come back to earth for a moment, a strategy is a plan: What are you going to do and Why? How are you going to do it?...
Thought Leadership (vs. a leader in your mind)
Thought leadership is a phrase that is overused in consulting. I first encountered it at the Forum Corporation as a descriptor for the instructional designers that conceived of the idea for a training program and structured the research upon which the program was...
The Gatekeeper
The man was old. His skin was lined and brown like tooled leather. His clothes were worn but well mended. They now fit him loosely and it wasn’t clear if they always had fitted him this way, Perhaps he wore loose robes to keep him cool in summer and warm when the...
Dark and Sunny
The brothers were close in age, identical twins in fact, born two minutes apart. This was a source of pride and pain as the “older” twin was always saying “Respect your elders!” The younger twin didn’t like that teasing much, but his frowns were not long-lived. People...
The Entry Learning Curve
“Tell me, what did you learn?” It was the last team meeting of my first consulting project. The team was entirely composed of London Business School first year MBA students. We had just spent the summer studying the UK commercial vehicle market to determine the...
Consulting History for Newbies, 2: Computers and People
In Part 1 of this series, I described two distinct streams in the history of consulting: content and process. Historically, content firms (Arthur D. Little, McKinsey, Boston Consulting Group, Bain, etc.) evolved from research to strategy. Content consultants believed...
Consulting History for the Newbie, Part 1: Beginnings
When I joined the consulting industry as a newbie, I didn’t anticipate consultant jokes. From the time of my first project it seemed like every person in the client system had one. One joke speaks to the history of consulting. A small group is debating the oldest...
Leading
It’s a Process
When I first became a trainer, my kids were little, and I confess that I often used stories about them to illustrate the points I was teaching. Sometimes I even attached my children’s names to cute stories I read. I’m not necessarily proud of that, but those weren’t...
Grey: Finding Your How
The Eldest told the story of the Three.” The Grey One spoke slowly; his mouth and eyes smiled as if remembering a youthful transgression made humorous by time. “She is perhaps not so much older than me, but she is wiser and still lives in the clan hold. I am Grey, and...
I’m Sorry
“I’m sorry. So Sorry. Please accept my apology. I know I was wrong, But I was too blind to see.” (1960 #1 hit by fifteen-year-old Brenda Lee, written by Dub Albrittin and Ronnie Self.) “I am a terrible person!” The clocks changed last night and I awoke at 3:00 a.m....
Learning from Genghis
“I am the Scourge of God! If you had not committed great sins, God would not have sent a punishment like me among you.” Bellowed Genghis Khan from horseback outside the sacred Mosque of Bukhara, moments before he ordered the wealthy town elders to surrender gold and...
SUWI or SUWOI?
I’ve been thinking about Shakespeare’s play Hamlet recently. Though I trained as an actor, I never played Hamlet. Hamlet is a young prince of Denmark, grieving the loss of his father, and feeling vaguely uneasy about the fact that his mother married his uncle Claudius...
The New Leader Opportunity
“Business is NOT a democracy!” The CEO had raised his voice. I wouldn’t have said he was actually yelling, but his face was a darker shade tending toward red, and he was definitely speaking louder than he had been moments before. My colleague, a consulting partner,...
Change: Alarms and Indicators
How do I know if things are going wrong? A couple of months ago I wrote about the basics of Change Craft, which comes down to simple questions: Why? So What? Who? What? How? I finished with “expect back sliding, missed targets and failure.” A reader commented to me by...
Leadership Dysfunction 2.0
“People say I should have known. Maybe. There was that thing at the holiday party, but he was really drunk. The girl was drunk too, by the way. And anyway everybody agreed to drop it and she got another job soon after, so everything worked out. “He was such a sick...
AI “Personalization:” Everything Old is New Again
By Bob Musial and Alan Culler Alan Culler and I are comfortable calling ourselves “old sales guys.” Recently, we each watched a video where a consultant described how a company could connect with its customers using information that they already had, “personalizing”...
Good Grief
Here, in the United States of America, we just had the quadrennial shouting match we call our presidential elections. We are a very divided country. We have been divided since our founding according to how much government we want and where the locus of power should...
Change Craft
“A woodworker must "apply a thousand skills" to find the ideal use for each piece of wood, respecting the "soul of the tree" and shaping it to realize its true potential” George Nakashima, architect, artist, builder of beautiful wood furniture worked until his...
Who Leads the Leader?
This picture is a cartoon archetype. A guru, hermit, wiseman sits before the mouth of a cave high in the mountains. Before him sits a young seeker, a supplicant, whose backpack indicates he has climbed high into the mountains looking for answers to his burning...
Pondering Influence
Carl asks “Why? Whaddyer tryin’ t’be an Influencer or sumtin’?” Carl, a voice from my youth, not a friend exactly, just someone I used to know, questioned why I write this blog, and post on LinkedIn, and Medium, and BizCatalyst 360. He couldn’t understand my...
The Change Mindset
Immigrants “That dust was everywhere. It got in your eyes, up your nose so you couldn’t draw a breath. So you breathed through your mouth and the grit was always on your teeth and crunched with everything you ate. The quarry slowed and there were no jobs, and then -...
Early Leadership Class
There are but Three “There are but Three,” spoke the Eldest, her bright eyes shining in her creased leather face. “Each is tossed and torn by Sister Wind.” We’d watched with envy as our brothers and sisters left for the fire-talks of the Clan. Now it was our turn to...
Pirates and Outlaws
An attractive archetype Americans are a scrappy lot. We’re “cussedly independent.” After all, the United States was founded by “embattled farmers” who broke the rules of war by wearing buckskins and hiding behind trees to shoot at soldiers marching in lines wearing...
The Straight Skinny
“The Emperor is naked!” It is left to a naïve child to blurt out the truth, when so many would not because they were flattering the emperor or afraid of appearing stupid. In 1837, the Danish writer Hans Christian Andersen published the folk tale, The Emperor’s New...
“Taking Yourself in Hand”
My inner thirteen-year-old boy spit Mountain Dew everywhere when I came up with this title, but he thinks it is “way better than ‘Self-Leadership’ - boring!” Every act of leadership is first an act of self-leadership. Leading change starts with “taking yourself in...
Are You a BadBoss?
I awoke this morning with Jeff Foxworthy on my mind. Foxworthy is a stand-up comedian, a part of the Blue Collar Comedy tour, the author of four books, an actor in thirteen movies and thirty-six television shows and series, and counting. What I remember him for is the...
Change and Consequences
Historians and Visionaries One looks back and crafts a story from events; one looks forward and crafts events from a story. To lead in times of dramatic change is to be a see-er (seer), to both scribe and scry. This leader peers back through the brume and draws forth...
Fear and Leading Change
Accountability and Development vs. Direction and Followers I made a differentiation that permeated much of my work life. Managers manage in steady state circumstances. They are responsible for getting the work done and for ensuring their people have the knowledge and...
Is Patience Really a Virtue?
'“Be Patient?” The first time I met Will, I remember thinking, “Now here is a guy who looks like a CEO.” Will was straight from Central Casting. He was a little older than I was at the time, late forties maybe. He was taller than me, maybe six-one and trim and wore an...
Connections from My Media Consumption
“Murder at the End of the World” We are watching this TV program. Don’t panic. No spoiler alerts because we aren’t that far into it yet. It’s a murder mystery and a near timeline science fiction show. It was produced by FX but we are streaming it on Hulu so we have no...
Review: Becoming Unbelievably Successful, by John Knotts
I bought this book a year ago, scanned it, and put it aside. I was too wrapped up in finishing and self-publishing my own book and my “too cool for the people” cynicism kicked in every time, I picked it up. I am not really the target market for this book. I’m 76 and...
Weird Thinking, Org. Design and Super Asymmetry
“You think weird!” Fred, my client, was being complimentary. He was explaining why he liked having me around. “No really, I mean it. You see third and fourth level consequences that I would never think about. You understand multiple connections and five ways to solve...
Eastland and Westland Views
A Tale of Two Towns To the hawk the two lands were not far. A few hours of hard flight perhaps, but with many updrafts for circling and trees on even the tallest ridges if the winds were not right and a rest was required, it could be pleasant. It was a flight the hawk...
Preparing to Lead Change
The times they are a-changin’ My father and mother were born in 1904 and 1908 respectively. In 1988 I interviewed them with a cassette recorder and I just found the tape. I had to scramble to find an old Walkman to listen to it. It was strange to hear their voices as...
The Vision Thing
This way, follow me Those who know my writing know that I frequently boil down leadership to actions in an abnormal environment like war, or emergencies or change. In such an environment a leader has two accountabilities, provide direction and attract followers. I use...
Merger Signs of Impending Disaster
Seventy percent of mergers fail* to create value that is greater than the sum of the parts. So how do you know if your merger is failing while there is still time to do something about it? Watch for these signs: The Goat Rodeo: A lack of executive alignment Instead of...
R U a but-head?
Leaders require followers “If you think you’re a leader look over your shoulder. If there is no one there, you might just be delusional.” “I get what you’re saying, but. . .” I was delivering leadership development; it wasn’t really training per se. Oh we did apply...
Review: Inside the Mind of Timothy Leary by George H. Litwin PhD
A fun and fascinating read on early psychedelic research “My book about Tim is up on Amazon. I hope you’ll read it and if you like it tell some other people about it. He was an important person in my life and it was an important time. Psychedelics took on a different...
“Do Whatcha Gotta Do”
“OK, Alan. If you’re interested in us, I’d be interested in you. I’ll need to talk to Sam, my partner. He may want to meet you.” I had been a booking agent selling engagements for celebrity speakers on college campuses for six years. I was twenty-six years old. I was...
Learn to Follow?
“Oh, Man! I can’t believe I did that.” I’m reviewing my life (so far). I suppose that might be expected for someone my age. After all, looking back is easier than looking forward, reflecting is easier than planning to change and at seventy-five there’s a lot to...
How Real Leaders Hire Consultants
Hiring Consultants = Weakness? My social circles do not afford opportunity to attend many black-tie events, but I do own a tuxedo. So, even though I thought it pretentious, I attended my thirtieth LBS reunion formal dress dinner in the Kent castle. “Boards are simply...
On the Horns of a Dilemma
“I know I should . . . , but I really want. . .” The angel on one shoulder, the devil on the other is a common visual device in cartoons: Tom the cat chooses whether to eat Jerry the mouse, Sylvester the cat struggles with a similar dilemma with Tweety Bird or as is...
Leading Where? Exactly.
The X Things Every Leader Must . . . We’ve all read these articles, “Five Critical Traits Every Leader Must. . .” “Every Leader Should Do These Three Things.” “When the Chips are Down Leaders Keep Focused On.. .” The articles are filled with leadership buzzwords...
Time to Improve
Farm Radio In the late 1980s I did projects for a firm that sold national spot advertising on thousands of radio stations across the United States. The firm’s salespeople would call on media buyers to pitch stations they represented for campaigns for which radio was a...
Consulting the Oracle
Croesus In 560 BCE the mighty King Croesus of Lydia issued a request for proposals (RFP) to the major oracles of ancient Greece. “Why should I choose you as my oracle of choice?” he asked. “I know the number of the sand and the measure of the sea,” began the Pythia,...
One Amazing Woman
Wow! I never knew that! I just returned from a celebration of the life of Jeannine Elizabeth Talley. I always knew that Jeannine was an amazing woman and I had a rough idea of her life, but, as happens when so many different people reflect on a life, I learned things...
Pitfalls and Potholes of Acquisitions
“Double in size, easy-peasy.” Early in my consulting career a client acquired a competitor. The post-acquisition process had fallen apart, people from both firms were leaving, combined sales declined for three straight months, and the exec didn’t know what he was...
“That’s Not Fair!”
“Life isn’t fair” What parent hasn’t heard the wail “That’s not fair!” Although it’s true that fairness is a human concept with which the Universe rarely aligns, I doubt that any outraged child was ever placated by my frustrated parent response, “life isn’t fair.”...
Wo Fat and the Vinegar Tasters
I used to book Wo Fat “ You have been so helpful, Mr. Culler. It isn’t a paid engagement, but it looks to be quite close to where you are, and I wonder if you might attend. I will speak briefly after the play. It won’t be my usual talk, but perhaps we could meet...
First Glimpses of Servant Leadership: Ed Hoxie
Campfire to Boy Scouts At my mother’s funeral I started my eulogy saying, “Hi I’m Alan Culler, Nan’s son and I was a Campfire Girl.” I went on to describe how my sisters were both active in Campfire Girls and Mom was a Campfire Leader and we didn’t have money for a...
The Quick Fix’ll Git You Ef You Don’t Watch Out
I’m a “fix or repair” guy. I differentiate myself from “throw away and buy new” guys. I have a tendency to drive cars beyond what others might call “their useful life.” I own too many things held together with twisted wire and duct tape. I get unreasonable pleasure...
“D’OH!” – Change Metrics Screw-ups
“If you can’t measure it you can’t manage it.” By the time you lead change you’ve been slapped sick with this cliché. Many change leaders are managers, responsible for KPIs (key performance indicators). The phrase key performance indicators was coined by Art...
Extending Labor Day
A Day to Celebrate Workers It is Labor Day here in the United States and Canada today. We celebrate the contribution of workers to the general well being of the economy and the development of the world. Labor Day was founded today by the New York Central Labor union...
People are Different? Really?
“That’s why Baskin Robbins has thirty-one flavors of ice cream.” That was how my friend Brad explained that “people are different” to his six-year-old daughter. We’ve always known people are different and we humans have been trying to analyze and categorize those...
Helping People Through Change
Leaders are supposed to help people through change, Right? Maybe. I mean I used to think so . . . This picture comes from an article I wrote for Transformation Magazine (TM), a publication of Gemini Consulting. At the time, I thought the article was my definitive...
Avoiding Leadership Dysfunction
The difference between managers and leaders: Managers work in a steady state environment and are accountable for getting the work done and for developing their people to get the work done and improving Leaders work in an abnormal environment, change, emergencies, and...
Recession Leadership
“Geesh, Pop, doncha know there’s a Depression going on?” The year was 1933. Tony was home for Christmas from the Harvard Business School and he couldn’t believe how dumb his father was. “I dunno, Tony. Business has been OK.” Tony’s father ran a hot dog business in...
An Orderly Transition
Is this how change happens? The Belousov – Zhabotinsky or B-Z reaction is formed by combining several chemicals including a bromine and an acid in a Petrie dish. The solution is unstable, and in a non-equilibrium state it oscillates. The pattern, shown in this...
It’s Just Business
“It’s just business, Alan. Don’t take it personally.” It was twenty years ago. My client, a founding CEO, was informing me that he had rejected my advice on a merger he was contemplating. He was prepared to ignore the people issues I had uncovered in due diligence and...
British Airways: I Have A Dream
Leadership workshops were a frequent component of change projects I was involved in. These workshops contained some combination of sharing the compelling case for change, knowledge and skills training, and commitment building exercises. The first change effort I was...
River Rescue
Sitting with his back to the great oak, sun upon his face and the river swift and wide before him, Yon tried to empty his mind. It was no use; his father’s words kept intruding upon his meditation. “You are almost of an age when people will make up their minds about...
Beyond The Silver Bullet
I often heard the phrase “silver bullet” from clients. ”We don’t expect a silver bullet, but…” “Such and such [solution to a problem] isn’t a silver bullet, but we should at least try it.” I think the term comes from folklore about werewolves, allegedly killed by said...
Spare Iny Change?
I’m a bit of a sucker for panhandlers. I have lived my life trying to be helpful and, when I encounter someone who asks for a little help, I too frequently reach into my pockets. My family know this about me and tend to increase our pace around street people. Some...
What Do You Stand For?
I grew up in Lexington, Massachusetts, home of the first battle of the Revolutionary War. Most people outside of Massachusetts learn this as the Battle of Lexington and Concord. People in Lexington and Concord, however, refer to them as two battles because they...
Change Leader? Who? Me?
A colleague called me a “conceptual reductionist.” “Huh?” Truthfully, I was waiting for the punchline, the “zinger,” the good-natured insult, embedded in the “giving each other grief” interaction pattern I seem to have with many of my friends. “No,...
Living
The Un-Magnificent Seven
It’s Easter weekend. For Christians, this is the culmination of Holy Week, a celebration of the grace of God who gave his son in sacrifice to wash away the sins of the world. The death and resurrection of Jesus is a symbol of the faith that it is never too late to...
The Purple Lotus
Why did I stop? Was it the single near-neon-purple lotus bloom poking through the pavers? Did I catch the contrasting brilliant yellow center? Did a flicker of motion catch my eye? That memory has faded. What I remember is standing directly over this flower, bent at...
A Single Unmatched Sock
It happens to many of us from time to time. Something goes missing, is “misplaced,” and – no matter how hard we look, and in how many places, tracing and retracing our steps, looking under furniture, emptying drawers, thinking and rethinking, “Now where would I have...
Don’t Panic!
The man’s suit was a fine cloth, but the cut was a little dated. His beard was white, close-cut on the sides, but extended at his chin to square his jaw. His shock of white hair was thinning on top. He sat on the sun drenched park bench, newspaper folded beside him...
Just My Luck
This morning, I saw the slender black cat that slinks around our place driving our near thirteen-year-old black Lab crazy. Pip will rouse from her old dog sleep on the back deck or in the sun by the slider, barking ferociously in what is a very unique bark reserved...
Language—Story—Writing—AI (?)
Writer “Would you like to write this with AI?” I am asked this question, by LinkedIn, WordPress, and several other writing tools and sites where I publish my writing. As I skip the AI button inside my head is an existential scream: NO! I’M TRYING TO BE A WRITER...
Patience Redux
Some life lessons we are meant to learn. . . over. . . and over again. Not long ago I wrote about patience. I quoted a one-time client, who didn’t take well to my advice to “Be Patient.” “Patient?! Alan, the world was not built by patient men!” I went on to note that...
“The best laid schemes o’ Mice an’ Men”
This post will send in the wee hours o’ New Year’s Eve 2024. Here, in the good ole US of A, New Year’s Eve is amateur alcoholics night, when teetotalers, and even those with a serious drinking problem, know to leave the roads to those idiots who binge drink once a...
A Community of Light
It is the Winter Solstice. In the cold we huddle around the fire, joined in our communities. At the dark time of year, when the days are short, we celebrate the light. During this time I often imagine ancient peoples in their shelters, with a roof smoke hole above the...
The Grey One’s Gift
The young one had a map of sorts, mostly a list of turns drawn on birchbark – arrow left at the big oak, right after the log bridge, and so on. The path was long for one so young, winding through a deep hardwood forest, crossing a rushing stream on a fallen log, then...
The Culler Curse
Disaster! Off and on all day yesterday, I puzzled over what to write this week. Some weeks the words flow like a fast stream onto the screen. Then there are those other times, when Billie says, “You know, none of your subscribers will show up at the door if you miss a...
Halloweenophobia
“The creepy spiders need to be lower. Kids are short, They need to turn their head and be looking directly into those red eyes.” “You are normally such a sweet person. What happens to you at Halloween?” “Being scared is what Halloween is all about?” “I thought it was...
Whatever It Takes
This picture was on a birthday card I received last week. It is a real photo of Rolland “Rollie” Free setting the motorcycle land speed record on the Bonneville Salt Flats September 13, 1948 eleven months after I was born. Rollie Free raced Indian motorcycles before...
The View from the Rug
To tell you the truth, I’m exhausted. I mean, I did manage to hold my pee till first light, and that seemed to make my man happy, but it wasn’t easy. I mean, I am so thirsty all the time and I drank a whole bowl since bedtime. But wait, I’m forgetting my manners....
Fast and Slow
The roots of a love affair When I was a pre-teen, I read a book about Doug, an American teenager immersed in hot rod culture. The story was about Doug finding himself, but was full of descriptions of bored-out V8s and chopped and channeled old Fords, accompanied in my...
Sweetheart, Sweetheart, Sweetheart
First Love My first girlfriend was named Coke, not what you’re thinking. We weren’t fifteen year-old white powder fiends. Her real name was Carolyn. The nickname came from her first attempts at saying her name, but it stuck and she introduced herself, “Hi my name is...
Dream Wisdom
At the Therapist “How has the week gone?” “I don’t know. . . . not going well. . . I’ve been quite anxious. . . can’t get ahead. . . seems to know and is taking the opportunity to be more of a . . .over and over.” “Are you ready to move on? What happened with. . .?”...
Work?
Maynard and me Maynard G. Krebs, pictured above, was the sidekick character in The Many Loves of Doby Gillis, the 1959-63 CBS TV series. Dwayne Hickman starred in the title role, and Bob Denver, later of Gilligan’s Island fame, played Dobie’s eccentric friend,...
Learning from Genealogy
“I seek dead people” My wife is an amateur genealogist. She spends her retirement researching her extended, extended family. She is a detail person, a puzzler, a rigorous researcher, and a writer. She uses all her skills pursuing records of her long dead relatives....
Thomas and Mountain Memories
The trail began in a yellow green wood. “Don’t get your feet wet!” My mother admonished as I leaped across a trickle-stream not bothering with the log bridge. Was I six? Seven? I’m pretty sure it was before Cub Scouts and that was eight. The leaves had just started to...
Sadhu and Shishya
“Fred?” “Yes, Shishya?” “Why, do you live here?” “Ah, Shishya, the mountains are a transition between earth and sky. How else can the seeker find change but by traversing transition?” “But Fred, the path up here is so strenuous.” “Shishya, Shishya, the road to change...
The Rule of Law Is Not Enough
The Trial I was called for jury duty three times in two years always in spring or fall consulting busy-season. “So just when would be a good time for you, Mr. Culler.” “I’m free the three days before Thanksgiving, your honor.” “Fine. The clerk will schedule you....
Another’s Secret
He bore the name of the Prophet. We had a little difficulty meeting. I was not in the place he expected me to be and the app-map did not have all the street names. The dealership called him, a service meant to offset labor prices double what I usually pay. There was...
Learning from the Brothers Grimm
Jake and Wil save German culture The “Little Corporal” was ruining everything. Napoleon Bonaparte abolished the feudal system; peasants duties to the manorial class were reduced or eliminated. The lingua franca, or trader’s tongue, that was a combination of Italian...
Not Ready for the “Reeks and Wrecks”
Stuff Needs Fixing The lamp is twelve years old. It was a gift from a family member because it went with our last house, an Arts & Crafts fairy-hut in a stately home neighborhood about two miles from where we now live. It does have a Dirk Van Erp vibe, the San...
Becoming Interesting
The LinkedIn Wisdom Elders I’m connected on LinkedIn to several men about my age or a little older who write posts like I do. Some also have weekly newsletters on LinkedIn where they publish slightly longer pieces, similar to what to these pieces on Wisdom from...
Arriving for the Break
The joke is on me There is a joke I first heard in my teenage years. Like a lot of jokes it is hard to make work in written form. The jokester asks: ”What’s the secret of good comedy?” Then as the person starts to speak “Well I think…,” he screams “TIMING!” It is a...
The Ages of Man
Poor Oedipus Born in Thebes, Oedipus was left to die on a mountaintop because a seer told Laius and Jocasta, his parents, that this infant was a threat to the throne. In real life he would have just died of exposure, another unfortunate unwanted child statistic, but...
Happy New Year!
Calendar Schmalendar! Today is January 1st. Actually I am writing this over three days starting on December 30th and it won’t be posted on this site until 4:00 a.m. on January 2nd and goodness knows when you are reading it - assuming anyone is actually reading it....
Boxing Day
The Day After Christmas When I was growing up in 1950s New England, the day after Christmas was a recovery day. Kids played with toys that weren’t broken yet. If there was snow, boys went outside for sledding, and snowfort snowball fights. If it was cold and not much...
Holiday Card Winner
House of Cards We send holiday cards. My list includes people I’m only in contact with once a year so I usually include a little handwritten note with some news. Not always; I sometimes run out of steam. So I’ve learned to start at the “A’s one year and the ‘Z’s the...
Why, Aesop?
Kid stuff I’ve been reading Aesop’s Fables. Most of us read some of Aesop’s stories as children: the conceited hare so impressed with his own speed that he took many diversions and even a nap and so lost the race to the slow but steady tortoise. This left us with a...
Paradigms Lost
A Rant I’m not really a rant-kinda-guy, no really, I’m not. . . Whined the wishy-wash writer-wrestling with what the wrecked-world hath wrought . . . Resistance is futile . . .a least, . . . that’s what “they” say . . . So ranters gonna rant, rant, and rant, and I...
It’s Thanksgiving, Be Positive!
I wrote a rant to post this week. Then Dennis reposted a BizCat article I wrote six months ago where I was genuinely asking what we might start doing about the “Problems of the World.” It was written by my less-cynical self, who grabbed my grumpy-old-man self-by the...
Halloween and the Celts
I already wrote about my strange obsession with the Celts, a European Bronze Age and Iron Age people dominant between 700 BCE and 77 CE. In 51 CE, Julius Caesar “pacified” Gaul. The first slaughter of druids on Anglesey (Mona) in Wales the home of the last druid...
Surance and the Wehn Boys*
Will, Marne, and Surance When William Wehn was younger he left his parents farm. Will was the third son and knew his brothers would inherit the small family plot. William travelled, working where he could, mucking out some farmers barn, helping bind and thresh wheat...
Life is a Math Problem
The first math problem. My parents were married for sixty-seven years. They got married in the depths of the Great Depression, which I always thought was the heights of optimism. They were very different people. Dad was an extravert; my mother described him as...
All things Celtic
Celt-crazy after all these years I’m not sure when I became fascinated by the Celts, the Bronze and Iron Age people, who fought Julius Caesar as the Gauls. I know I was young, teen or preteen. I grew up in a Boston suburb and suddenly Celtic didn’t just describe the...
The Question Mark in the Sky
Ancient History “Oh Wow!” Human beings have gotten cricks in our necks staring at the night sky for a long time. The Lascaux caves in France, dating from 30,000 years ago have a graphical representation of the Pleiades; a carved mammoth ivory tusk carbon dated to...
Flow and the Grand Opening Extravaganza
Acme Grand Opening It was a sunny spring Saturday and I was on a roll. When I worked, Saturdays were all about errands and it was only ten-fifteen and, man, I was checking things off the old index card to-do list to beat the band. I’d dropped and picked up shirts and...
Rich or Famous?
A conversation It was a story I heard more than once. Different people told the story often making a slightly different point. Some told it to make the Great Gatsby point, “Let me tell you about the very rich. They are different from you and me.” Some told the story...
Learning from Bugs
Eeeyou! That is how many people react to bugs. They’re disgusting, disease-spreading, creepy-crawly creatures. Perhaps the feeling is mutual; there is little reliable data about how insects react to humans. They may be conflicted; we are both food source and predator...
July 4th, 2023 – Celebrate these United States of America!
July 4th - US Independence Day Amid the fireworks and cookouts, Ferris wheels, cotton candy and win-a-stuffie pellet-gun booths at Lion’s Club sponsored carnivals, amid the politicians’ speechifying, “hooray-for-our-side-doncha ever-vote-for-them-evil-bastards-agin,”...
Starlight in the Grass
I call myself a writer now. Sometimes words flow like a river; sometimes they are dammed up. Not elegantly locked behind a Grand Coulee-Hoover architectural-engineering wonder, but stuck in mud and sticks and crumpled leaves emerging in tiny trickles from the...
Aaaask Alan to AI?
“Aaaask Alan” In the late ‘80s when my wife’s children were young and we first began dating, when an unusual question came up and I would know the answer, they’d say “Aaaaask Alan!” Everyone would laugh that I was the font of useless knowledge. That actually used to...
My Generation
“I hope I die before I get old” Well, that didn’t happen. Not for me nor for Pete Townshend, who wrote that song for The Who’s debut album released in 1965, the year I graduated from high school. I remember the song, though I was blissfully unaware that it had been...
Crazy ‘bout an Automobile*
My First: Tank My first summer at Oyster Harbors Caddy Camp I was thirteen. I was slow to learn and reluctant to work, but with help of an older caddy, I finished strong and was voted “Most Improved Camper.” I learned to hustle, earned respect from the caddy-master...
Haircutters and Me
My haircutter history When a was a curly tow headed two-year-old my hair drew a lot of attention. I’m told I was not happy with my first haircut. I bawled uncontrollably when my father took me to his barber shop, which amused the barber. They finally gave me a cookie...
What’s in a Name?
“I’m going to be a big brother” My son and his bride are anticipating the birth of their second child. With their first, they wanted to be surprised, so they dove into the name selection ritual for two genders. “No not Louisa; I went to elementary school with a Louisa...
Do Computers Hate Me?
Maybe The fourth time the disembodied phone-tree voice said “Please give me the phone number on the account” and I answered, she said “You seem to be having trouble. Good-bye.” The ensuing dial tone caused me to swear. “Again?” My wife poked her head into my office....
Soundtrack of a Life
“He was only ever interested in music and the transfer of energy, which he considered the same thing.” This is a line written about Josiah Fells, the father in the Showtime series “The Man Who Fell to Earth.“ This series is based upon the 1963 Walter Nevis novel, of...
Lessons from Leonardo
Leonardo and me About five years ago I read Walter Isaacson’s biography Leonardo da Vinci. I remember buying it for my Kindle and then returning it and buying hard copy because I couldn’t see the pictures. I’ve always been fascinated by this Renaissance...
Out with the Old – In with the New? Really?
Don’t take it personally, Alan. Now that I am three quarters of a century old, I get a little testy at this time of year. This whole Father Time Old Year, receding into the night and swaddling-wrapped pudgy Baby New Year bursting forth into the sunrise makes me feel a...
Is Christmas Just Cultural Appropriation?
Deep Winters Night Green long ago departed the hardwood leaves now brown-skittering across the threshold in the white wind. Deep Winter’s Night is coming. Imagine early people. Even those attuned to the cycle, the wise ones who had lived many seasons, quailed as the...
Is the Secret of Life Really Secret?
On #66 The bus was almost full when she got on. There were two empty seats, both on the aisle, both in the middle of the bus. In one window seat sat a mid-twenties woman, finger-twirling her long dirty-blond hair, swivel-staring back and forth between an open laptop...
Where Conspiracy Theories Come From
“Eeeeeeerip” “Did you hear that?” “Yeah, I think it was my foot moving that chair.” “Oh. Good ‘cause I thought it. . .” “Eeeeeeerip” “Definitely was a smoke alarm.” “But we just changed the battery a month ago.” “Maybe it’s one downstairs. . . “Eeeeeeerip” “Nope. It...
It’s all about willpower, right?
I Dare You I quit smoking cigarettes on a dare when I was twenty-seven. My then wife and I were playing Risk with our friends Steve and Roberta. Steve smoked Winstons, Kirsten and I smoked Marlboros. I don’t remember that Roberta smoked. I think I started the group...
The Three Quarter Century Mark
Yep, 75. I have now reached the age that when I die, no one will say “He was so young!” I’m in the third phase of life “Youth, Middle Age, and. . . ‘Good for You!’” or ‘God Bless You!’ or ‘You Look Great!’ What people really mean is “and you’re not dead yet? -freakin’...
Improvisation
“Gotta work a rabbit’s foot” That’s what my father said when he hung strips of aluminum foil from his tomato plants to keep the squirrels from eating his tomatoes before they were dead ripe and pickable. Or when he rigged a bailing wire loop in his shop to organize...
Imagination
Going to the Circus “LADIES AND GENTLEMEN. Please turn your attention high above the center ring . . . Hush. . .” "High above ladies and gentlemen on the trapeze and working without a net, the lovely Belinda will now attempt a triple somersault into the waiting hands...
“HEY! TEEN ALAN, LISTEN UP!”
Artifacts of "The Boy" When I cleaned out my parents’ house I discovered that my mother saved everything that had any significance to my growing up. In 1998 my parents moved from assisted living to a nursing home and my sisters and I cleaned out the family home which...
Juggling
Learning to juggle In my early forties, I decided to learn how to juggle. I asked for the book Juggling for the Complete Klutz for my birthday and my daughter Tegan obliged and gave to me. Her inscription alludes to the “Culler Curse,” which is a certain clumsiness....
Blind Spot
“Read line 6. . . . pretty good!” “Now the left, Line 4. . . 6. . . 9. . .13. . . Read that again. . . are there hawks in your family?” “Now the right. . . 4? The first line?. . . Oh. ho. HO! A Blyndee!” I was twenty-three and having the first headaches of my life....
What is a Mentor?
What is a Mentor? People in corporations often ask this question. Some, like me, were blessed with great teachers in their lives or someone who developed and promoted them and they, in turn, want to share that experience. As an employee and as a consultant I worked in...
Growing Up and Other Fantasies
“Oh, will you grow up!” I heard this a lot as a boy, especially from my two older sisters. Perhaps to counter their disapproval, or through some genetic trait or developmental defect, I acquired an attitude toward life that can be best summed up by what a boss said to...
Preferences, Habits, and Moral Imperatives
“That’s just WRONG!” I was stunned. Twenty-one and newly married, I was living with a member of the opposite sex who wasn’t my mother or my sister for the first time. “LOOK, I appreciate that you changed the toilet paper roll when you used the last of it, but you are...
Joy and Wisdom: First and Last Words
Joy bursts from a neo-being and is absorbed and amplified by an adoring ancestor. Later, the child hangs on the parent’s last breath silently hoping for last guidance or “intimations of immortality.” “From the mouths of babes.” “From beyond the grave.” First and last...
A Pocketknife
Raymond J. Culler, my father, gave me my first pocketknife when I was 11 years old. He said that his father told him at around that age that “a man should always have a pocketknife in his pocket.” I liked the knife; I liked that he called me ‘a man’. And because I had...
What is Wisdom?
What is wisdom? Knowledge? Skill? I don't think all knowledge or skill qualifies as wisdom, but perhaps it is the kind of knowledge that comes from hard-knock, mistake-riven experience and the kind of skill that comes from great practice, repeated until the hands...
The Meaning Of Life
A New York management consultant was feeling lost. He didn’t understand life anymore. He could no longer speak with complete confidence when giving advice to clients. Someone told him of a wise old man who lived in a cave in the high Himalayas. The old man would tell...